Sibyl Compute — Elastic Cloud ServersAutonomous DB — Self-Managing SQL/NoSQLAI Vision & Voice APIs — Production ReadySibyl Commerce — Headless E-CommerceERP Suite — Finance, Supply Chain, HCMSibyl Sentinel — DDoS + WAF ProtectionSibyl Connect — 200+ Payment & API IntegrationsSibyl Flow — Serverless Functions at ScaleInsight Engine — Real-Time Business AnalyticsHuman Capital — Payroll & HR AutomationSibyl Compute — Elastic Cloud ServersAutonomous DB — Self-Managing SQL/NoSQLAI Vision & Voice APIs — Production ReadySibyl Commerce — Headless E-CommerceERP Suite — Finance, Supply Chain, HCMSibyl Sentinel — DDoS + WAF ProtectionSibyl Connect — 200+ Payment & API IntegrationsSibyl Flow — Serverless Functions at ScaleInsight Engine — Real-Time Business AnalyticsHuman Capital — Payroll & HR Automation
Customer Experience

Sibyl Sales Agent AI

AI conversational commerce assistant that helps customers find, compare, and purchase products using natural language.

+34%
Average Conversion Lift
24/7
Sales Coverage
< 500ms
Response Time
Request Demo See Features
Overview

The AI Sales Assistant That Never Clocks Off

Sibyl Sales Agent AI transforms product discovery from a frustrating search experience into a guided, conversational journey. Instead of filtering through hundreds of products, customers describe their need — "I need a laptop for video editing under $1,500" — and the AI surfaces the three most relevant options with a clear comparison.

The agent understands context across a conversation. It remembers preferences stated earlier, adjusts recommendations when the customer provides new constraints, and escalates to a human support agent when the question falls outside its confidence threshold.

Integration with Sibyl Commerce is native — the agent has real-time access to product availability, pricing, and promotional rules. When a customer is ready to buy, it hands off directly to the checkout flow with the recommended products pre-added to the cart.

Key Capabilities

  • Natural language product discovery across unlimited catalogue size
  • Contextual conversation memory across multi-turn interactions
  • Product comparison with structured attribute highlighting
  • Promotional code application and eligibility explanation
  • Real-time inventory and pricing awareness from Sibyl Commerce
  • Human escalation with full conversation context handoff
  • Personalised recommendations based on purchase and browse history
  • Multilingual support — Arabic, Urdu, Hindi, English and 30+ languages
Features

Everything You Need to Succeed

Natural language product discovery across unlimited catalogue size
Contextual conversation memory across multi-turn interactions
Product comparison with structured attribute highlighting
Promotional code application and eligibility explanation
Real-time inventory and pricing awareness from Sibyl Commerce
Human escalation with full conversation context handoff
Personalised recommendations based on purchase and browse history
Multilingual support — Arabic, Urdu, Hindi, English and 30+ languages
CRM auto-logging of every conversation and outcome
A/B testing framework for conversation flow optimisation
Custom persona and brand voice configuration
Fallback and out-of-scope graceful handling
Use Cases

How Teams Use Sibyl Sales Agent AI

E-Commerce Discovery

Replace overwhelming category pages with a guided conversation that understands customer needs and recommends the three best-fit products — reducing decision fatigue and increasing conversion.

B2B Product Configuration

Guide enterprise buyers through complex product configurations, compatibility checks, and bulk pricing calculations in a natural conversation.

WhatsApp Commerce

Deploy Sales Agent AI on WhatsApp Business to serve customers in their preferred messaging channel, with seamless handoff to Sibyl Service for support queries.

Post-Purchase Upsell

Trigger personalised upsell conversations via email or chat after purchase, recommending accessories, warranties, or complementary products with demonstrated purchase affinity.

Technology

Built on Proven Technology

Large Language Model (GPT-4 / Claude) Retrieval-Augmented Generation (RAG) Sibyl Commerce GraphQL API WebSocket Real-time Chat WhatsApp Business API Zendesk / Sibyl Service Handoff A/B Testing Framework Multilingual NLP Models
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